What are the Must-Have Technology Solutions for Canna-Businesses?
As the cannabis industry develops and matures, dispensaries mirror traditional retailers. Customers lookout for a dispensary, expecting a superior and tailored shopping experience, whether the dispensaries are online, in-store, or follow a hybrid approach.
However, with the advent of internet technology, customers’ expectations and experiences are backed by leading technology. The cannabis technology space, often known as “canna-tech,” has been exploding recently. And, this growth comes like a rush from the rest of the industry.
There is a need for tools to create best-in-class experiences, which are at par with traditional retail. While some software solutions are necessary for running your cannabis business with ease, others are nice-to-haves for accomplishing specific business goals.
Some cannabis software tools that create seamless experiences and are considered mandatory to ensure compliance are:
Point of Sale:
The center of your technology stack is a dispensary point-of-sale software. Cannabis POS software handles transaction processes and includes inventory management, check-in, and features to ensure easy connectivity with the state track-and-trace system.
However, POS software must have an open API, which other technology providers can access. Or, it must-have native built-in integrations so that your system integrates with the rest of the tools.
One of the most popular POS systems is POSaBIT, which aptly helps dispensary functioning. Some key features of POS software are:
1. Facilitates customer check-in
2. Stores customer profile data
3. Manages customer queue
4. Verifies customer ID and age
5. Tracks the customer purchase limits
6. Auto-applies some specials and deals
7. Simplifies the sales process
8. Removes the sold products from inventory
9. Centralizes reporting and analytics
10. Streamlines the inventory auditing
11. Monitors apt employee activity
12. Maintains the employee permissions
13. Often includes basic loyalty programs
14. Simplifies inventory moves/transfers
15. Facilitates company management and growth
16. Processes payments, including non-cash options
17. Manages inventory discrepancies
18. Ensures state reporting compliance, including Metric
19. Simplifies inventory moves/transfers
These features make POS software a must-have for dispensary owners across the US.
eCommerce:
Many consumers are shifting their purchasing behaviors to match their online buying behavior above everything else.
With dispensary eCommerce, customers can access online menus, online ordering (for both curbside pickup and in-store), and delivery in markets, wherever allowed.
An eCommerce software system helps in:
1. Real-time inventory sync
2. Accurate product name, information, and description
3. Provides high-quality product images
4. Top-notch price information for cannabis products
5. Robust sort, search, and filter capabilities
6. Enhances dispensary visibility
7. Upsurges customer satisfaction
8. Includes pre-schedules deals and specials
9. Offers customer convenience
These features shed light on how cannabis dispensaries can supply high-quality products without being restricted to an in-store option.
HR and Payroll:
Generally, a dispensary manager oversees Human Resources and Payroll systems. However, specialized software works wonders for dispensaries with large employees whom owners have to reimburse and pay taxes. Another vital part of this equation is the employee benefits.
While you may facilitate working with some mainstream vendors, choosing some software platforms is worth it. These are cannabis-friendly to help managers avoid trouble down the road.
Some functions an HR software helps with are:
1. Payroll
2. Human Resource Management
3. Timekeeping
4. Employee Scheduling
5. Tax Compliance
6. Track Employee Costs
7. Time-off Requests
8. Benefits Management
9. Tax documents
10. Post Job Openings
12. File Federal, State, and Local Payroll Taxes.
HR software works wonders in enabling effective management of employees. Also, with this software, the administration is relieved from the stress of managing employees. It focuses on delivering high-quality products with complete ease.
The Bottom Line
Cultivation, manufacturing and distribution systems, security systems, accounting, CRM, and loyalty are other software that a cannabis dispensary must-have. All you’ve to do is determine your needs and decide what your dispensary tool stack must look like.
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