VoIP: 3 Reasons It’s Taking Over The Telecommunications Sector And What It Means For Every Business Out There
The telecom sector is changing, and it’s happening right now.
Since the emergence of the internet, a lot of what we’ve had has been replaced by something that exists online. And with the change of tech comes the change of suppliers – the biggest proof that VoIP is taking over.
For a long time, telecom services were mostly provided by phone companies. But now, Telnum and other virtual number providers in the sector are taking a share in the market. As the popularity of VoIP continues at an upward trajectory, that share would only get bigger.
But how is VoIP making this much of an impact in the first place? If you want to know more about this, keep reading. This post would be a good place to start.
A quick look into VoIP
VoIP works the same as your desk phone. But instead of copper wires to transmit voice data back and forth, it uses the internet.
Another main difference is with the equipment and infrastructure. This one doesn’t require any specialized tangible equipment or infrastructure for it to work. The system itself resides on the internet, while for the equipment, you can make use of what’s readily available to you such as your smartphone or laptop.
Therefore, as long as you have an internet connection, you can use it.
Why is it taking over?
Its very nature allows it to be better than its predecessor in many ways. And these are precisely the reasons why smart and forward-looking entrepreneurs would go for it:
- It’s cheaper
Getting at least the same thing for cheaper, who would say no to that? Even startups would be able to afford this because providers don’t require you to commit to an extensive VoIP system that you don’t really need.
In fact, some companies were able to slash their phone bill by 80% just because they made the switch.
- It’s feature-rich
Granted, phone companies also offer integrations that would allow you to make communication easier. But those don’t come cheap. And even at their best, it’s still nowhere near as good as VoIP.
- It’s fit for globalization
With globalization, many more companies are doing business in many parts of the world. They’re also hiring practically in every location.
That’s what gives it an edge over landlines. You don’t have to be a big company with an office set up in a country for you to hire people there. So not only are you going to be able to respond to a global market, but you’re also going to get the best talents in the world.
Practically everything can be created on the internet, so your options are limitless. Plus, providers normally include basic features that you usually have to pay for even with the most basic VoIP setup.
How will this affect businesses?
We see it as an extension of Darwin’s theory of natural selection: those that are willing to adapt will survive, while the rest will perish.
It doesn’t matter how big the company is. We’ve seen it happen before with Blockbuster. It was pretty much an institution before the internet came into popular use until they decided that they’re just too big to fail.
So in the end, you decide what will happen:
For businesses that fail to adapt…
They’ll probably suffer the same fate as Blockbuster. Their loyal customers would dwindle because they can’t deliver what would then be considered the norm in telecom. But before that, they will:
- Incur a comparatively higher cost for communications.
Don’t be mistaken. Phone companies will keep offering regular landlines for businesses for as long as they could. Every enterprise still using landlines would effectively be paying more while getting less – an ineffective way of managing their finances.
- Miss out on features that could take their communication system to the next level
While everyone else is getting better features at a better price, they will have nothing more than the basic system unless their pockets are deep enough for the pricey landline features.
- Suffer from reduced productivity
More features mean fewer things for your staff to think about. And the opposite lags their productivity. Instead of channeling their focus on more important activities, they’d still be doing things that VoIP features could have done instead.
For businesses that take the leap to VoIP…
They’ll be setting themselves up for victories over their competition. And the earlier in the game that you realize its value, the better because you will:
- Get more for less
Even though it’s the more advanced tech, it’s easier on your bill because:
- You’re avoiding pricey long-distance call costs
- You’re able to hire people where labor is cheaper
- You don’t have to get everyone business phones
- Experience flexibility
No matter where you are, you can stay connected to the office (whether virtual or real). This allows you to go to business meetings abroad without missing anything important.
- Have more effective employees
They won’t have to bother themselves with menial tasks like transcribing calls because there are features to do that for them. This means they can focus on whatever you hired them for.
VoIP is a gamechanger. And the sooner you realize this, the sooner you reap the benefits of your decision.
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