When you run a business that deals with customers on a daily basis you need to make sure you can take care of them properly. That means you need to have an amazing telephone system in place that can deal with all your needs. Do you want someone to know you're calling them from your car in the middle of the day? Do you want someone to jump through hoops to get to the right person?
Hopefully you answered no to both of those questions because you might be ready for the perfect solution. We're going to take a look at some of the benefits you'll get if you use Grasshopper, the virtual phone system for modern day entrepreneurs. It might just be the best solution on the market at the moment.
Customers don't pay
When you want to impress your customers you don't want them to spend money on a phone call, especially if they will get put on hold for a long time. Luckily you can create a toll free number with Grasshopper which means you can cover the costs. You might be scared because it will cost you money, but it will make your customers love you. You also might get more calls which could result in more sales.
Individual extension numbers
Everyone in your company will get their own personal extension which means nobody will have to waste time answering and diverting calls. If they want to reach someone they will be able to do it straight away. If someone doesn't know who they want to speak to your system will let them know the most important extension numbers so they can press a button to get to where they want to go.
Voicemail to email
If you're busy you shouldn't have to worry about being available 24/7. It does get a little difficult when lots of people try to call you because you have to listen to lots of voicemails. Grasshopper will take your voice messages and using futuristic technology it will turn each message into readable text. You will then be emailed each message which means you can get through them a lot quicker.
Create a vanity number
Most companies will eventually reach the stage where they want to impress their customers with a vanity number. Even if it's not to impress people a great vanity number is normally much easier to remember. It will become an important part of your brand which can help you grow your business. Creating a vanity number doesn't need to be hard and Grasshopper will help you get one.
Call from your smartphone
This is probably the most attractive feature and it's something you will use often if you're not glued to a desk all day. When you're out of the office you might need to call someone from your mobile phone, but this doesn't look very professional and it's not the kind of image you want to convey. Grasshopper will let you call from your mobile and it will appear to your customers like you're calling from the office.